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How To Make
Executive-Level
Earnings With Gift baskets
Finding the "perfect gift" for a special occasion is,
for many people, an exercise in frustration. Going from store to store
only to find exorbitant prices or poor quality merchandise can take most
of the pleasure out of gift giving.
Too often we settle for a gift that isn't what we want to give simply to
be done with the whole process. Wouldn't it be great to have a
selection of creative gifts to suit any occasion?
Gift-giving isn't just a seasonal concern -- there's always an occasion.
And today, many people are taking the matter into their own hands by
creating affordable, unique gift ideas. These people have discovered the
exciting new business of custom-made gift baskets.
Gift basket making has become a rapidly expanding cottage industry,
allowing the entrepreneur to have fun, be creative, and make livable
profits.
The business of making gift baskets requires a small initial investment
as a home-based endeavor and
can grow into a multi-employee operation in a relatively short time. For
the enterprising and creative person it is a great way to start a small
business with an unlimited market.
Starting a gift basket business as a home-based operation is an ideal
way to begin since a lot of equipment is not necessary and there's no
rent to pay on office space. The biggest expense
could be a car to be used for delivery of the gift baskets. Utilizing
existing shelving and garage space for storage also helps this
home-based business cut down on expenses.
Some people have found that by working an average of 25 hours a week an
annual gross of up to $15,000 is possible. Of course, profit depends on
individual initiative and efficient marketing. Once a handsome
"home-generated" profit is realized, an expansion to a larger gift
basket service could mean a sizable
yearly income.
BUSINESS OVERVIEW
In order to begin a profitable venture in the gift basket business the
individual entrepreneur must be well prepared. If the business is to be,
at least initially, home-based, several basic steps need to be taken.
(1) Find the appropriate inventory at affordable prices.
(2) Create gift baskets that are not only marketable, but more pleasing
and affordable than those of the competition.
(3) Develop an efficient system of delivery as well as
selling retail for customer pickup.
(4) Price gift baskets for the highest profit.
(5) Promote the business at minimal expense.
These initial steps are not all that difficult. They will
require time, a small monetary investment, and even a little
experimentation. Once you develop a system for making gift baskets, you
can begin to be more creative, making specialized "theme" baskets filled
with exotic treats that will increase demand by your market.
Most people getting into the business of gift basket making have some
experience at creating these delightful gifts. As a hobby, these people
have made baskets for relatives and friends as gifts for special
occasions. Creativity is essential.
If you are skilled, or
have some experience, in craft oriented ideas, creating unique and
irresistible gift baskets shouldn't be a problem. However, the person
who has no practical experience, and who is not "naturally artistic"
might do well to hire a creative
friend or relative as a partner in this business venture.
It's a good idea to test your ability to create marketable gift baskets
before you get into the business. You can do this by purchasing some
baskets and basic materials such as gourmet
foods, fragrant soaps, colorful ribbons, exotic teas
or baby-care tems for a "new baby" basket.
You need not go to great expense. Get enough items to make two or three
baskets and then experiment. You'll soon realize what it takes to make
individual gift baskets -- patience, creativity, and imagination.
Operating a gift basket service is most often an endeavor taken by
people who relish the creativity involved in making the baskets.
If you plan to establish a one-person, home-based gift basket service,
you'll need the discipline necessary to perform a professional service.
In some
instances, usually during the holidays, you can plan on a
six-day-a-week, 10 to 12 hour a day job. If you know where to find the
customers, and you're willing to put in some long hours, the pay-off can
be quite rewarding.
GETTING STARTED
A gift basket service can be a successful venture operating out of a
home. Since there is no "store" location involved there need not be a
substantial outlay for rent or equipment. Inventory can be stored in
existing storage spaces within your home and garage. You may have to add
some shelves for proper storage, but these can easily be constructed at
little expense.
Most homes already have some of the equipment needed for business use --
a phone and a typewriter. If your phone isn't equipped with an answering
machine, you should get one since
orders may come in while you are out making deliveries. Not much else in
the way of equipment
is essential. However, you may want to invest in some sort of file
cabinet and cash box.
Another piece of equipment -- a shrink wrap machine -- will add a touch
of professionalism to your operation. This machine wraps your baskets in
a clear or colored plastic film. Good shrink wrap machines sell for
about $400.
If you need to buy office furniture, don't get carried away. A small
desk and chair, along with your file cabinet and bookshelves, are all
that is really needed. This should be an expense you can hold under
$500.
You'll also need adequate record keeping equipment as well as
stationery, envelopes, business cards, sales slips, invoices,
containers, labels and other miscellaneous items. Most of these items
can be purchased at local office-supply stores. Again, don't go
overboard. Buy only what you need.
Most gift basket orders can be taken at home by phone, and the finished
product can be delivered to the customers home or place of business. If
some of the deliveries are not within reasonable driving distance, the
local UPS can handle the
delivery.
It is important that you keep a log of all your deliveries. Be careful
to get the full name, correct address and phone number of the recipient.
Should you get lost, you can call and get directions to put you back on
course. Most home business owners
average from 2-5 deliveries per hour. All UPS deliveries should be
logged the same as other deliveries, and you should keep a record of all
postage costs.
Since as much as 80 percent of your orders will come in by phone, you'll
either have to be available or have an answering machine. Scheduling
deliveries for morning hours will allow you to spend the rest of the
working day answering the phone and arranging new baskets.
If, for some reason, a home-based business is not feasible, another way
to get started in gift basket servicing is to rent a space or office in
your community. Specialty shops are good locations for
a gift basket business because you will be providing a "special"
service.
Renting or subleasing space in an existing shop can be beneficial to
both parties involved. You will be getting adequate work space for your
business while paying a percentage of the owner's monthly rent.
Once you've decided where you will start up your gift basket business
you'll need to begin making "business" like decisions. After all, you
will be the boss. You'll have to decide how much time you are going to
invest in the business. You can plan your
hourly work week by determining how many baskets you are willing to
make. This is an individual matter. It depends on how much time you have
and how much profit you wish to make.
INVENTORY
To be successful in the gift basket business you must offer baskets that
are unique and filled with pleasing and useful items. You'll need to
locate a good source for the type of baskets you'll be offering, and
you'll need to shop for the
appropriate items to fill those baskets.
Initial inventory should be a combination of wholesale and retail items.
The wholesale inventory should be made up of items to be used in large
quantities as "fillers" and in the most basicbasket arrangements. Retail
inventory should consist of items used in making customized or thematic
baskets.
Some people getting started in the gift basket business have taken the
initiative to contact various stores and businesses that offer gift
baskets for sale. Through these contacts, new owners can obtain
information on what kind of baskets and themes work best. The beginner
can then create
gift baskets based on what has worked for others.
Most home-based gift basket services purchase baskets wholesale. Before
doing this you must determine the type and size of the baskets you'll
be making. You'll need to know if you'll be
specializing in small gift baskets or large, or a combination. Depending
on your location, you'll
most likely need to go to a large city to purchase baskets wholesale.
As a small, home-operated service most of your customers will be
interested in basic, relatively inexpensive gift baskets.
If the need arises for more elaborate and expensive "designer" baskets
you can purchase those wholesale too.
To begin, you should purchase just a few types of baskets, such as
planters, fruit bowls, baby baskets and candy baskets. These baskets are
most likely to be in greater demand than other "special" baskets. When
ordering baskets, it is a good idea to
ask your supplier for recommendations. This is a good way to learn the
proper styles and amounts of baskets you should have on hand. Of course,
your customers will also furnish you with invaluable insight into the
types of baskets best suited for your
market.
Once you have located and purchased the types of gift baskets you plan
to offer, you'll need to get items to fill them.
Keep in mind the kinds of baskets you are offering. Don't go overboard
on expensive merchandise that isn't appropriate for the baskets you have
in stock. The thing to remember is ... stick to the basics.
Since toiletry arrangements are very popular, you should have a good
supply of lotion, shampoo,
bath oil, soap, and fragrant powders. With these arrangements, it is
also a good idea to have in
stock several all-natural items, and children's
products.
The initial inventory should also include items for popular gourmet food
arrangements. You can shop around and find an intriguing selection of
teas, coffees, crackers, cheeses, sardines, oysters and fruit. Some
people include wine, beer, and
champagne in these gourmet arrangements, but a special liquor license is
needed to resell these items. That's an expense a beginner may want to
put off until the business is turning a profit.
Your start-up inventory should also include popular items such as
candles, toys, stuffed animals, dried flowers, small books, stationery,
writing utensils, and an assortment of items such as golf tees, tennis
balls, socks and gloves.
Another aspect of gift basket inventory is decorations. With each basket
you'll want to
include an assortment of trimmings, abels and cards. You'll also need a
supply of ribbon, artificial grass, tissue paper, small cards with
envelopes and tape. These items can normally be purchased in quantity,
and that can save money on your initial investment.
To find current manufacturers and distributors of
gift basket supplies you should scan the directories published by many
giftware magazines. You can
call or write to any of these magazines to find out if
they have any directories to offer, and if so, how much they charge.
You can also subscribe to
trade magazines to keep abreast of new companies entering the gift
basket supply market. A trip to your local library should furnish you
with ample information about various giftware and relevant trade
magazines.
Usually, when starting up, a new gift basket service will only need a
few suppliers. Besides locating these suppliers by the methods just
described, you can attend tradeshows, wholesale showrooms and
conventions. A thorough and patient research of
suppliers will allow you to select the most reliable people to do
business with. You'll also get quality merchandise at the most
affordable prices.
When selecting suppliers you should decide whether you wish to deal with
manufacturers, distributors, independent craftspeople, import companies,
or
some combination of the four. These are general categories, but they do
describe most suppliers
you will be dealing with.
Many small business operators buy from manufacturers because their
prices are usually
the lowest. One drawback to buying from
manufacturers is that your business location may mean high shipping
costs. Buying from a distributor usually results in paying higher prices
than those to a manufacturer, but if the distributor is nearby, shipping
costs are lower and delivery is quicker.
Some of the gift basket makers best purchases are made from independent
craftspeople. Since most
of their products are made at home, quantities of specific items may be
limited, but often a working relationship between the craftsperson and
gift basket operator is a profitable arrangement.
Depending on individual attitudes about buying foreign products, import
sources can supply a gift basket service with both exotic and practical
merchandise. The type of suppliers you use depends on the type of
merchandise you plan to market,
your budget, and your business location.
Once you have an adequate inventory of baskets and supplies you'll need
to determine how to price the finished product. Most first-time business
operators find that adding a 100 percent
markup straight across is the least complicated method of pricing. This
percentage of markup normally covers all expenses and still allows a
reasonable profit.
You can determine prices in a more complicated fashion. This method
requires keeping a log of how much time it takes to make each basket.
You'll also need to figure in the cost of the basket, the "filler"
items, and trimmings. If the basket is to be
mailed, figure in postage.
If it's to be delivered,
add for gas, mileage and time. Also determine overhead costs, and then
decide
what you consider a fair margin of profit. Once you've done all that,
you should be able to come
up with prices for each basket.
The most important thing a new gift basket business owner should realize
is that starting slow, with a small inventory is the most prudent and
safest way to begin. It may take about one year for a new gift basket
business to get established.
After that amount of time
and experience, the
owner should be able to determine what sells best
as well as monthly sales and inventory turnover. With this information,
the owner can decide how much inventory to carry. If the business is to
be profitable, it is essential to have the proper amount of inventory
without an excessive outlay of cash.
THE MARKET
One of the most appealing features of the gift basket business is the
virtually unlimited market. Everyone loves to give and receive baskets,
and gift-giving is an almost constant occurrence.
The most significant customers for a gift basket service are women. A
large percentage of these women are married with children and full-time
jobs. For whatever reason, these women are still largely responsible for
selecting and buying gifts.
Since women make up the
largest percentage of the gift buying market catering to their tastes
and ideas
will furnish the owner with a good source of information about what
arrangements work best.
Another important type of customer for a gift basket service is
corporate clients. Often, these customers send gifts to business
associates and their own clients. For corporations and businesses,
gift-giving can present a problem.
Most businesses choose to give gifts not only
during the holidays, but in recognition of employees promotions,
retirements, birthdays and anniversaries. The gifts they choose need to
be appropriate and personal. Gift baskets are ideal for this type of
giving.
A new business will have to do some promoting
to let corporate customers know about their gift
basket service. But the effort could be well worth it. Corporate
customers could provide a sizable volume of sales, and on a repeating
basis.
Even if your gift basket service is going to be home-based and in a
relatively small community, you will need to have a good idea of the
available market. A decision must be made as to the customers you will
cater to. This will help you determine the type and price range of your
product. In order to understand and best utilize the available market,
you should conduct a market survey.
To conduct a usable market survey, several basic steps must be followed.
(1) Establish the limits of your market or trading area.
(2) Research the population within your potential market to understand
spending patterns and characteristics. A population base of 25,000 is
usually a sufficient market for a home-based
operation.
(3) Figure the trading area's buying power.
(4) Find out the current sales volume of any competing businesses in
your trading area. If there are no actual gift basket businesses,
determine the sales volume of the type of goods you will be marketing.
(5) Project a reasonable proportion of the total sales
volume you can achieve.
Many government agencies, trade associations,
or other businesses within the gift basket industry have compiled
reports and studies that will furnish you with much of the market survey
nformation. Some information you will pull together on your own.
PROMOTING YOUR BUSINESS
One of the most important keys to the success
of any business is marketing. In order to make
potential customers aware of a new business, advertising and promotion
are essential. That's because a new business needs a direct line of
communication about the product to potential customers.
There are many effective methods of getting the word out about your
business. What works best often depends on location of the business and
the amount of money available to spend on advertising and promotion.
In some cases, especially in smaller markets, word-of-mouth advertising
is responsible for a great deal of business. But, if the owner wishes to
expand the business an advertising and promotion budget is necessary.
The amount budgeted for
this purpose can vary. Many businesses budget advertising and
promotion based on anticipated gross sales. In most cases, an
advertising budget of 2 to 5 percent of projected gross sales has proven
effective.
Most small businesses usually advertise in the following media:
(1) Newspapers
(2) Radio
(3) Direct Mail
(4) Yellow Pages
(5) Magazines
(6) Internet
In smaller markets, word-of-mouth advertising, combined with the local
radio station and newspaper can be very effective at reaching new
customers. Direct mailings are also a good way to advertise within your
budget.
For a home-based business catering to a local market, newspaper
advertising works very well.
Most local newspaper ad rates are reasonable,
and a display or classified ad should bring
your product to the attention of a high percentage of potential
customers.
Many new gift basket service operators take advantage of free publicity
generated in local newspapers. Most local newspapers are happy
to give write-ups to new local businesses.
You should also furnish the newspaper with any information you have
about contest promotions or charitable endeavors.
Anything about your
business the local newspaper can use as "fill" in their paper, they
usually will accept. This is a highly effective
way of getting publicity for your business and catching the attention of
potential customers.
Small market radio is also an affordable means of
advertising. You can get spot announcements on most small, local radio
stations for less than $10
per announcement. Special reduced rates are
usually available if you buy a certain quantity or "package". Although
most local radio stations cover only a limited area, the coverage is
sufficient for your market.
Gift basket business owners frequently use direct mailing as a means of
attracting new business.
This form of advertising is highly effective in that
it brings a straight forward sales message to a high percentage of
potential customers. Since special postal rates are provided for direct
mail it is one of
the most affordable forms of advertising.
There are different methods of obtaining mailing
lists for use in direct mail advertising. Some businesses purchase them
from list brokers while other advertisers consult the yellow pages under
"Advertising." Normally, renting a mailing list for
one-time use will cost up to $70 per thousand names.
If you are purchasing a mailing list from a broker, choose an
established service. Find out how often the list has been rented over
the past several months. Also inspect the list thoroughly. It may be
wise to contact some of the previous renters to
find out what success they had with the list.
Another highly effective form of advertising is the yellow pages.
Regardless of budget, an ad in the yellow pages of your local phone
directory is a smart investment. These advertisements can be creative
listings complete with illustrations, or a simple
one-line mention.
If possible, get the
largest display advertisement you can afford. Many local customers scan
the yellow pages when looking for a special service, such as gift
baskets. So an attractive yellow page ad is one of the best ways to
advertise a business.
Many small business operators also use brochures
to convey the services they offer to potential customers. These
brochures describe the
assortment of baskets you make and contain your mailing address and
phone number as well as outline your method of delivery. Your brochures
can be as elaborate or as basic as your budget will allow.
But they will lend an air of professionalism to your business as well as
describe in detail what service you have to offer.
The purpose of advertising is to entice potential customers to try your
product. As a gift basket service owner you want to convince customers
that your baskets are the best and most affordable on the market.
Effective advertising and promotion is
the surest way to reach potential customers and clients.
POTENTIAL PROFITS
Since the gift basket business offers a product
that is always in demand, the profit potential is impressive. Some
home-based gift basket services have reported gross profits of over
$100,000 a year. And many of these people started their gift basket
services with less than a $2,000 investment.
Even small baskets produce substantial profits. An average gift basket
may cost the business owner from $5 to $10 and retail for as much as
$50. Spare-time operators have reported selling an average of 10 baskets
per day, priced from $35 to $50 per basket.
In a year's time, that could mean a profit of nearly $100,000 with very
little overhead involved.
Although the potential profits from a gift basket service, even with a
minimal initial investment of $2,000, are substantial, you should have
an
estimate of your potential sales and profit before
you start your business. There are several factors involved in
estimating monthly sales and profit:
(1) Make an estimate of how many people in your market are viable
prospects as customers for your product. In making this estimate, be
reasonable
and conservative.
(2) Estimate the average sales you can reasonably expect from each
customer.
(3) Figure out the total yearly sales volume by multiplying the
projected number of customers by the projected amount of money each will
spend.
(4) Project seasonal sales patterns. Each month of the year should have
varying percentages of the total volume, especially holiday months.
(5) To estimate monthly sales, take the total annual sales figure from
step three and multiply it by the estimated monthly percentages.
(6) Adjust these monthly sales estimates by taking into consideration
the start up period. This will be strictly an estimate if you haven't
yet started the business.
(7) Subtract all your labor, materials, and overhead
expenses from the monthly sales estimates. The remaining figure is your
net profit before taxes.
These steps may seem somewhat complicated, especially before you've
started the business.
But this projected operating statement makes good business sense and
will give you a head start on handling your finances once your business
is off the ground. Once the business is in full operation and actual
operating information is available, you can update your projected
operating statement on a regular basis.
The potential for profit from operating a gift basket
service depends on several factors. Most important is the market of
potential customers. The amount and type of inventory you have to offer
along with the creative quality of your gift baskets, also plays
a major role in your financial success. If you are a
disciplined and enterprising person, your potential earnings from a gift
basket service could very well climb into six figures.
SUCCESS ANALYSIS
Eight contributing factors are measured on a 1 to 10 basis (with 10
being excellent) based on analysis of this opportunity.
1. Time Investment 7
2. Start-up Costs 6
3. Gross Income Potential 8
4. New Income Potential 7
5. Income in Relation to Investment 7
6. Stability 9
7. Overall Risk 6
8. Potential for Growth 9
Overall Potential for Success 7.38
LEGAL REQUIREMENTS
One of the first things a new business owner has to consider is the
proper legal form under which the business will operate. The business
can either operate as a sole proprietorship, partnership, limited
partnership, or as a corporation.
Whatever the legal form of your gift basket
service, you'll need to be aware of all the legalities involved. If your
business is a sole proprietorship operation, you won't have many legal
forms to
worry about. The only legal papers required for a sole proprietorship
are a business license and a
fictitious-name filing with the county clerk's office.
If you choose to operate your business using a distinctive name, other
than your personal name, you'll most likely be required by the city,
county or state to register the name. The method of doing
this will vary from state to state, but in many
states you simply pay a small registration fee at
the county clerk's office. Some states may require placing a
fictitious-name advertisement in a local newspaper.
To find out the proper procedure for your area, contact your bank and
find out if it requires a fictitious name registry or certificate in
order to
start a business account. If it does, the bank personnel can tell you
where to obtain one. Filing
a fictitious-name notice will cost anywhere from
$10 to $100.
Unlike other forms of business, a sole proprietorship
requires no separate income tax returns. As a sole proprietor, all of
your income and expenses will be reported on Schedule C of IRS form
1040. If your aren't familiar with tax laws and regulations for business
operations, you should consult with a
professional accountant.
Keeping records of your business operation is also required by law.
These records are used to determine your tax liability. No specific type
of bookkeeping system is mandated by law,
however your records must be accurate. They
must also show your income, deductions, credits, and other information
required by federal, state
and local regulations.
If your bookkeeping skills are less than adequate, you'll need the help
of a competent professional. This will mean an extra expense, but it's
an
expense you cannot afford to overlook.
Having accurate and complete records is not only
a legal requirement, it is also an efficient and professional way to
operate a business.
CONCLUSION
Operating a home-based gift basket service can be
a highly rewarding venture. By following several key steps, an
enterprising individual can turn creativity into profit.
(1) Investment -- Unless you have unlimited capital, keep your initial
cash outlay for equipment and inventory to a minimum. You should be able
to start up with an investment of between $2,000 and $3,000. In some
cases, even less.
(2) Product -- Learn to design and arrange gift baskets that will keep
you far ahead of any competition. If you have no practical craft
experience, there are courses that teach the
fundamentals of gift basket making. If you have limited artistic
ability, enlist the services of a more creative friend or relative. The
irresistibility of your product is the key to your success.
(3) Marketing -- Investigate, then utilize the most
effective means of advertising and promoting your business. Develop a
realistic advertising budget that will allow you to reach every
potential customer in your market.
(4) Regulations -- Be well versed in, and adhere to, all rules and
regulations pertaining to a small home-based business. The regulations
vary from state to state and will most like require some research or
instruction from a professional consultant.
(5) Bookkeeping -- Maintain permanent and accurate business operating
records.
Since the market for gift baskets is virtually unlimited, the business
of making and selling this product is rapidly growing. Operating your
own home-based gift basket service is an ideal way to
be creative, have fun, and realize substantial
earnings. If you're interested in starting a small business that allows
you to be creative and to
make money, a home-operated gift basket service is the perfect
opportunity.
SOURCES
Business Guides:
AEA Business Manual No. X130, Gift Basket Service. From American
Entrepreneurs Association, 2392 Morse Ave., Irvine, CA
92714
Tara Perkens Baskets, 2796 Harbor Boulevard, #107 Costa Mesa, CA 92626
Publications:
Giftware Business, 1515 Broadway, New York, NY 10036 (212) 869-1300
Associations:
Gift Association of America, 1511 K St. N.W., Ste. 716, Washington D.C.
20005
Note: As circumstances change all the time, we cannot
guarantee that all the resources listed above are current.
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